Able-Com Answering ServiceBuffalo, New York
Call (716) 876-9826
A row of operators wearing headsets answering calls at their desks.

Someone always answers your phone

Able-Com answers your business calls live, day and night, so a real voice picks up while you are busy, closed, or away.

Call (716) 876-9826

A live answering service in Buffalo, New York

A missed call is a lost caller

When your line rings and no one is there, most callers hang up and try the next name on the list. Able-Com puts a person on the other end of that call instead of a machine.

We take your calls around the clock, write down what each caller needs, and get the message to the right place. You stay reachable without staying at your desk.

A person picks up, not a recording

Every call reaches a trained operator who answers in your business name, listens, and handles it the way you have asked. Nights, weekends, and holidays included.

A hand lifting a telephone handset from a desk phone.

What Able-Com does

An operator wearing a headset, focused on a call at a computer.
Live answering

24-hour inbound call answering

Your calls are answered by a live operator at any hour, every day of the year. No voicemail, no phone tree, no waiting.

An operator taking written notes while on a headset call.
Message taking

Accurate messages, relayed how you want

We record each caller's name, number, and reason for calling, then pass the message to you by the method you choose.

A dispatcher at a desk coordinating a call through a headset.
Dispatch

Urgent calls reach the right person

When a call cannot wait, we follow your instructions to reach the on-call person for your business right away.

A vintage telephone switchboard with brass connection jacks.

The idea is simple. A call is answered.

The equipment has changed since the switchboard. The job has not: be there when the phone rings, and take care of the person calling.

The people answering your calls

Trained operators handle each call the way your business has set out.

Operators working across a call centre floor.
Calls are answered around the clock.
Side profile of an operator wearing a headset.
A live voice on every call.
Two operators wearing headsets at their workstation.
Your callers reach a person.
Close view of an operator on a headset call.
Listening before anything else.
A group of operators taking calls together.
Coverage through nights and weekends.
Operators working at laptops with headsets.
Messages recorded as the caller speaks.
An operator listening carefully on a headset.
Each caller gets full attention.
An operator assisting a caller from a desk.
Answered in your business name.
Operators at a shared workspace handling calls.
A steady hand on the line.
An operator at a desk wearing a headset.
Routine calls and urgent ones alike.
Operators working together at computers.
Working to your instructions.
Operators seated along a row of desks.
Ready whenever your phone rings.
A conference telephone on an office desk.

Built for phones that cannot go unanswered

If your callers expect a person, Able-Com is the person. Common reasons businesses hand us the phone:

  • After-hours and overnight calls
  • Lunch breaks and busy stretches
  • Holidays and weekends
  • Overflow when every line is ringing
  • On-call and urgent dispatch
  • A single number that is always answered
A desk telephone beside a notepad and calculator.
A number that is always covered.
A display of retro telephone handsets on a wall.
Decades of answering phones.
A row of vintage telephone receivers hanging in a line.
One job, done without fail.
A row of operators answering calls.
People, not a machine.
An operator writing down a caller's message.
Every detail written down.
A focused operator on a headset call.
Calm on every call.

Put a live voice on your line

Call to talk through how your calls should be answered, or send a note and we will get back to you.

Call
(716) 876-9826
Fax
(716) 877-3206
Based in
Buffalo, New York

We reply by phone during business hours.

Call (716) 876-9826